FAQ's
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This list is intended to help answer some of the most common questions we receive. The answers incorporated into this document are of a general nature. For more specific questions, please contact us.  Thanks!

Q: Where is the USNH Internal Audit Department (IAD) located?
A: We are located in the 11 Brook Way Building in room 107 on the UNH-Durham campus.

 

Q: What services do you perform?
A: We perform financial, operational, and compliance reviews of departments, colleges and processes throughout USNH. In addition, we assist USNH's external auditors (PricewaterhouseCoopers) in performing annual audits of USNH's financial statements and A-133 compliance including Student Financial Assistance. We also engage in various management consulting projects as requested by members of management and the Audit Committee of the USNH Board of Trustees.

 

Q: How do you select areas for review?
A: The majority of our reviews are scheduled as a result of our periodic analysis of all auditable units (departments or colleges throughout USNH) by weighing various risk factors such as the size, nature of financial operations and public sensitivity of the auditable unit. In addition, some of our audits are mandated by external regulations, such as Athletics (NCAA requirements) and Student Financial Assistance (Federal Auditing Requirement).

 

Q: If our area is selected for a review, what should we do?
A: If your area is selected for a review, the responsible Dean, Director or VP will be notified. We will then determine with you the best time frame and schedule a time accordingly. We will hold an entrance conference to discuss specific objectives of our audit, timing, resource requirements and any questions or concerns that management may have. Attendees at the entrance conference usually include the campus CFO, Controller, responsible Dean or Director, and Business Manager, along with the IAD Director, Manager, and Senior Auditor. Prior to our arrival at your area, we will request financial information, chart of accounts, policies and procedures, brochures, etc. Upon our arrival, we will obtain an understanding of the nature of financial operations and the system of internal accounting controls over those operations. We will then do some testing of specific transactions. Also see departmental review process.

 

Q: What do you look for during your reviews?
A: Our goal is to determine whether an area is operating efficiently and in accordance with good business practices and university system policies and procedures. We accomplish this by obtaining an understanding the nature of the organization, including the organization structure, size of budget, significance of its operations to the mission of the University or College, regulations affecting the area, and the accounting control procedures in place. We evaluate the strengths and weaknesses of the overall internal control structure, and discuss our assessment with management. We may select a sample of transactions (revenues and expenditures) to test against applicable policies and procedures (internal, USNH, State, Federal, etc.). These tests are conducted to verify whether procedures are functioning as they were designed and whether they adequately and appropriately capture all economic events. All results of tests are communicated to management. Please refer to our list of common audit findings.

 

Q: What are internal controls?
A: Internal controls are policies and procedures implemented to accomplish a number of objectives including:

  • preventing, detecting, and correcting errors and irregularities

  • safeguarding assets

  • ensuring compliance with laws and regulations

  • promoting efficiency and cost effectiveness

  • increasing reliability of financial and statistical reports

  • avoiding costs of investigations and other costs related to fraud

Typical financial controls include proper authorizations of expenditures, timely deposits of revenue, and periodic reconciliations of financial transactions among others.

All employees have a role to play in effecting internal controls. Any weak link in the organizational structure can create a weakness in the control system.

 

Q: What is the relationship between Internal Audit and the Controller's Office?
A: The Controller's Office (C.O.), among other things, is responsible for establishing and enforcing financial policies and procedures, reviewing and approving financial transactions, and for the financial reporting of USNH results of operations. Internal Audit reviews departmental procedures and specific transactions during a review or audit to verify compliance with C.O. policies and procedures. In our reviews, we utilize financial information prepared by the C.O. and work with C.O. personnel to determine where issues exist. Both the Controller and the Director of the Internal Audit Department report to the USNH Vice Chancellor for Financial Affairs/Treasurer. The Director of IAD also reports directly to the Audit Committee of the USNH Board of Trustees.

 

Q: What is the process for responding to recommendations in an audit report issued by USNH Internal Audit?
A: After an exit conference occurs with management management responds in writing to the recommendations we have put forth in our report. The ultimate responsibility for the responses rests with the campus CFO, but should be formulated by the personnel most directly qualified to address our recommendations. The typical management response should indicate whether management agrees or disagrees with the recommendation, it should address the specific finding, and it should specify the corrective action that management will take and when. All responses should be delivered to the Director of Internal Audit. Responses are incorporated into the final report. The final report is submitted to the Audit Committee of the USNH Board of Trustees.

 

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